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Privacy Policy 

The Website www.gaurhq.com is owned & operated by GAUR TECHNICAL SERVICES

hereinafter referred to as "we", "us", "our" and/or "Company" and the user(s) who use or access the website or any other platforms that may be made available by the Company shall hereinafter be referred to as "you", "your", "visitor" and/or "user(s)".

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Along with the Terms & Conditions, this privacy policy (“Privacy Policy”) sets out the privacy practices of the Company with respect to the usage of the Website and any other platforms that may be made available to you by the Company, in the future including, but not limited to, mobile applications and electronic devices in connection with our Products & Services.

 

By viewing or visiting the website or any related platforms, you agree to be bound by the terms of this Privacy Policy & the Terms & conditions.

If you do not agree with the Privacy Policy or the Terms & Conditions, kindly do not use our website, services or products.

By using the website and/or by providing your information, you consent to the collection and use of the information you disclose on our website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page. If You do not agree for the forgoing, please do not continue to use or access our website.

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COLLECTION OF INFORMATION

  • We may collect and process information from you, through your access and use of the Website and Services.

  • We may collect and process personal information provided by you, including but not limited to any information that identifies or can be used to identify, contact, or locate you, such as your name, address, email address, phone number, gender, photograph, date of birth, bank account details, login credentials and passwords.

  • We may also receive data from or about the computer, mobile phone, or other devices you use to access the Website, including when multiple users log in from the same device. This may include network and communication information, such as your IP address or phone number, and other information about things like your internet service, operating system, location, the type (including identifiers) of the device or browser you use, or the pages you visit. For example, we could request device information to improve how our Services work on your device.

  • We may also receive information regarding the details and transaction history in connection with your use of the Website. 

  • We may also get information about you from other sources. For example, if you create or log into your account through any associated service, we will receive information from that service (such as your username and profile information) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available. 

  • We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. 

  • We collect certain information about You to help us serve You better. The information collected by Us is of the following nature:

  • Name

  • Telephone Number

  • Email Address

  • Geographical identifiers - Location, Personal Address, Town, City and/or Country etc.

  • Service Address

  • Other information about the service address which You give Us

  • Your IP address

  • Information about your device

  • Network information

  • College/ Institution Details and location

  • User uploaded photo and IDs

  • Demographic information such as postcode, preferences and interests

  • Any other personal information including but not limited to payment information which you give us for example: while booking a service, completing a transaction or by participating in customer surveys and/or offers.

The information that we receive from you as detailed in the paragraph above is hereinafter, collectively referred to as “Personal Information.”

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You are solely responsible for

  • maintaining the strict confidentiality of your Personal Information

  • not allowing another person to use your Personal Information to access the Services

  • any and all damages or losses that may be incurred or suffered as a result of any activities that occur by your use of our Website, Platform, Product or Service(s).

  • ensuring that the information submitted by you complies with our terms and conditions.

  • ensuring that the information provided by you is correct and updated from time to time.

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On receiving personal information about you, you no longer remain anonymous to us. We may use this information to do internal research on demographics, interests, and behavior to better understand, protect and serve our customers. We indicate fields that are mandatory required to be filled and fields that are optional. You may decide whether or not to provide such information to Us.

​You may choose not to provide us with any personal information or information as required to provide any Product(s) or Service(s). If we do not receive the information required, we may choose not to provide you with the related Product(s) or Service(s).

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On our Website, We use data collection devices such as "cookies" on certain pages to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". Additionally, You may encounter "Cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

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Use of Personal Information
The information collected by Us through our Website is used by Us for various purposes to enable us to serve you better:

  • To find third party service providers

  • Internal record keeping

  • We may use the information to improve our products and services

  • we may use the information to customize the Website according to your interests.

  • To provide access to and use of the website;

  • To provide access to and use of the services; 

  • To observe and analyze usage, diagnose problems and issues, and improve and administer the quality and performance of the Website and Service;

  • To confirm your identity in order to determine your eligibility to access and use the Website and avail the Product(s) or Service(s);

  • Record the basic information provided by you for effective and efficient access to the Website and Service.

  • To notify you about any changes to the Website, Services, and this Privacy Policy.
    For the purpose of sending administrative notices, Product or Service-related alerts, marketing communications and advertisements and similar communication from time to time.

  • For internal operations such as market research, troubleshooting, project planning, and devising strategies against fraud and other criminal activity;

  • To enforce the provisions of this Privacy Policy & Terms & Condition; and 
    To disclose your Personal Information to any of our affiliates or related third party entities in connection with the operation and management of the Website, Product(s) and Service(s).

  • We may use personal information to resolve disputes that may arise with the use of our Website, Product(s) or Service(s), help promote a safe service to all the customers, measure consumer interest, customize your experience, detect and protect us against error, fraud and other criminal activity, enforce our terms and conditions.

  • We identify and also use your IP address to help diagnose problems with our server, and to administer our websites. Your IP address is also used to help identify You and to gather broad demographic information.

  • We neither have access to, nor does the Privacy Policy govern the use of Cookies or other tracking technologies that may be placed by third party service providers on the Website. These parties may permit you to opt out of tailored advertisement at any time, however, to the extent advertising technology is integrated into the Website and Services, you may still receive advertisements and related updates even if they or you choose to opt-out of tailored advertising. We assume no responsibility or liability whatsoever for your receipt or use of such tailored advertisements.

  • We may use any data that is automatically captured by the cookies on our Website and Services including your device name, operating system version, configuration of the application, time, and date of your use of the Website and Service, IP address and other such related statistics.

  • Every computer/mobile device connected to the internet is given a domain name and a set of numbers that serve as that computer’s or device’s IP address. When you request a page from any page within the Website, our web servers automatically recognize your domain name and IP address to help us identify your location. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed the Website.

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Sharing of information

  • Sharing

 We may share information with third parties. We will however not be liable for transfer of any Personal Information resulting from failure of third-party service providers, cyber-attacks or terrorism or any other event beyond the Company’s control.    

  • Consulting

We may partner with third party agencies to provide certain specific services if required. we may share such Personal Information that is necessary for the third party to provide these services. 

  • Targeted Advertising
    You expressly acknowledge and agree that we may also share or transfer information (including Personal Information) in relation to your browsing history, cache, IP address and domain name to third-party service providers, for the limited purpose of allowing or permitting such third-party service providers, including social media websites to map similar audiences and display advertisements and notifications on websites across the Internet, based on the information that is collected by us. Personal Information may also be shared or transferred to optimize and display advertisements based on your past preferences and visits to the Website. 

  • Regulatory Disclosures
    We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, store, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, governmental requests or legal process; (ii) to protect the safety, rights, property or security of the Company, our Product(s) Service(s), the Website or any third party; (iii) to protect the safety of the public for any reason; (iv) to detect, prevent or otherwise address fraud, security or technical issues; and /or (v) to prevent or stop any activity we consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Such disclosures may be carried out without notice to you.

  • Referrals 
    When you share an email or contact details of a known contact with regard to informing them about a service(s)or product(s) or offer or any other event/activity conducted by the company, it is your responsibility to ensure the mentioned contact is consenting to their information being shared. The company assumes no responsibility or liability under any such circumstances 

  • Link to Third Party Websites, Files, Applications or Documents etc.
    The Website and related channels (like emails, messages, social media or any other electronic medium/platforms) may contain links which may lead you to other websites, applications, files, documents and services offered by third parties. Please note that once you leave the Company’s Website and Services, you will be subjected to the privacy policy of such other third parties. The linked websites, applications and services are not necessarily under our control. Please be aware that we are not responsible or liable for the privacy practices of such third parties. We encourage you to read the privacy policies of each and every such third party. If you decide to access any of the third-party websites, applications, and services, you do this entirely at your own risk.

  • IT IS UNDERSTOOD THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGES, LOSSES OR LIABILITIES THAT MAY ARISE DUE TO OR AS A RESULT OF OR IN ANY RELATION TO YOUR INTERACTION(S) IN ANY FORM WITH EXTERNAL LINKS, ELECTRONIC DATA, FILES, APPLICATIONS OR INFORMATION SHARED BY THE COMPANY, ITS AFFILIATES OR ANY THIRD PARTY INCLUDING BUT NOT LIMITED TO DOWNLOADING OR ENGAGING WITH URLs, MEDIA, FILES, PDFS, DOCUMENTS, IMAGES, VIDEOS, WEBSITES, APPLICATIONS, PAYMENT GATEWAYS OR ANY OTHER EXTERNAL MEDIA/PLATFORM/ SERVICE /APPLICATION.

 

Security of Information

  • We have put in place necessary security practices and procedures to safeguard and secure your Personal Information against unauthorized disclosure and use. We only process Personal Information in accordance with this Privacy Policy. Access to your Personal Information is limited to employees, agents, or partners and third parties, who we reasonably believe will need that information to enable the Company to provide Services to you. However, we are not responsible for the confidentiality, security, or distribution of your Personal Information by our agents, partners and third parties.     

  • By using the Website Product(s) or Service(s), you accept the inherent security implications of data transmission over the internet. Therefore, the use of the Website, Product(s) and Service(s) will be at your own risk, and we assume no liability or responsibility for any disclosure of information due to errors in transmission, unauthorized third-party access, hacking, malware, viruses or other acts of third parties, or acts or omissions beyond our reasonable control. 

  • You agree to indemnify the company & its associated employees, affiliates, partners, directors and all third parties from all damages, losses, liabilities, responsibilities or compensations resulting due to your use of our website & related services under any circumstances including but not limited to security breaches, errors, unauthorized third-party access, hacking, malware, viruses or acts of third parties, or acts or omissions beyond our reasonable control.  

 

Data Retention
We shall not retain Personal Information longer than is necessary to fulfil the purposes for which it was collected and as permitted by applicable law. Subject to applicable law, if you delete your account or withdraw your consent for the collection, use, and disclosure of your Personal Information, we may retain your Personal Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to the deletion of an account, to investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reasons.

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Opt-out Procedures 
You may opt-out of receiving marketing and certain other kinds of non-account related communications from the Company by clicking on the “unsubscribe” button or by sending an opt-out request in writing on our official email address.

However due to third party integrations & services available on the website you may still receive communications or advertisements and related updates even after you choose to opt-out of certain communications. We assume no responsibility or liability whatsoever for your receipt or use of such communications or advertisements.

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NOTIFICATION OF CHANGES
From time to time, we may update this Privacy Policy to reflect changes to our information practices. You acknowledge that it is your responsibility to check this Privacy Policy for updates periodically. Your continued use of the Website and Services following the posting of any changes to this Privacy Policy will be deemed to constitute an acceptance of those changes. 

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